United Home Services began in Melbourne as a family owned cleaning business over 17 years ago. In those early years United was run with direct employees and contractors. This provided us with great knowledge of the services being offered before we commenced franchising in 1995.
The business focused on home services that provided the greatest potential for Franchisees, namely Cleaning, Gardening and Ironing. These all have a number of things in common. Firstly there is a high customer demand for them. Secondly, they involve relatively simple skills that can be easily taught and finally they all involve repeat visits to the same customers. We focus our efforts on training our franchisees to provide the highest levels of quality and customer service and maintaining that level throughout their time of service.United began Franchising with a focus very much on the Melbourne market and has now expanded to include Sydney, Newcastle, NSW Central Coast, Mornington Peninsula and Brisbane South with the number of Franchisees expanding to over 100.
In 2010 the business was purchased by Mpower Franchising Pty Ltd who also operate
house cleaning franchise Housework Heroes and mobile car detailing franchise Car Care. United Home Services operates as Housework Heroes in Queensland, Western Australia, and South Australia.